Test The Importance of Saying [No]

QUESTION 1: Why is it often difficult to say "no," according to the text?

In repeating the rejection in a calm and firm manner without giving too many explanations
In giving a long list of excuses to justify the refusal
In showing empathy for the other person before giving in to their request
In changing your mind if the other person insists enough

Open a constructive dialogue with the other person
Makes the other person feel respected and understood
Show empathy for the needs of others
Prevent the other person from finding a weakness in your argument and forcing you to give in

Repeating the same rejection phrase over and over again
Show that you understand the other person's request, but maintain a position of denial
Ignore the request and change the subject
Give in to the request to avoid a conflict