QUESTION 1: What is one of the most obvious benefits of managing conflicts effectively, according to the text?
2nd QUESTION: How is brand loyalty strengthened through conflict management?
QUESTION 3: Why does good conflict management lead to reduced marketing costs?
QUESTION 4: What effect does a conflict-managed environment have on staff?
QUESTION 5: What becomes of a customer who has had their problem resolved quickly and effectively?
QUESTION 6: According to the text, what is significantly more expensive for a company?
QUESTION 7: In addition to team morale, what other aspect improves among employees thanks to good conflict management?
QUESTION 8: What can a conflict become if it is approached with humility and a desire to understand the other?
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