Test The Psychological Power of Words

QUESTION 1: What are "emotional triggers" in the context of communication in a conflict?

Because they demonstrate a deep understanding of the problem
Because they are easy for the other person to understand
Because they invite collaboration
Because they deny any past efforts of the other and generate a need to defend themselves

They attack the person's identity, forcing them to justify themselves instead of addressing the problem
They are too formal and distant
They help to quickly identify the person responsible
They focus the conversation on personal experience

It allows you to blame the other indirectly
Focus the conversation on personal experience, which is less threatening to the other person
It is a way of giving an order without it seeming like one
Helps to deny the other person's feelings