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Test Empathy: Definition, Phases and Application in Coaching
Agenda
QUESTION 1: How does the RAE define empathy according to the text?
Putting oneself in the other person's shoes on a cognitive level only
Ability to identify with someone's feelings
Ability to rationally evaluate others' emotions without feeling them
Persuasion technique to influence decisions
QUESTION 2: What effect does empathy have on the coaching process according to the text?
An emotional distance that prevents the coachee from opening up
A safe and free context for the coachee to express himself/herself fluently
A rigid protocol with no room for emotions
A focus on the coach and his or her own goals
3rd QUESTION: In the Identification phase, what does the coach do?
Imposes his or her frame of reference to guide the session
Disengages from all emotion to avoid personal repercussions
Only listens to words without listening to motivations
Actively sees and feels the situation from the coachee's perspective
4th QUESTION: What characterizes the phase of Incorporation and Repercussion?
The coach plans his/her interventions in a logical and detached manner
Coach permanently merges with coachee's emotions
Coach becomes aware that what coachee shares impacts him emotionally
Coach adopts a role of cold observer only
QUESTION 5: What is the difference between professional empathy and emotional fusion?
Staying trapped indefinitely in the coachee's emotions
Increasing emotional identification in each session without limits
Avoiding any affective connection in order not to contaminate oneself
Withdrawing emotional involvement and drawing on reason to process and plan
QUESTION 6: What is one characteristic of empathic people mentioned in the text?
They tend to avoid listening in depth in order not to get involved
Often enjoy popularity and social recognition
Prefer distant and formal relationships for safety and security
Focusing only on objective data and ignoring emotions
7th QUESTION: What is the purpose of the Separation phase in the three-phase model?
To withdraw emotional involvement to process logically and plan, without losing self-identity
To intensify the emotional experience of the coachee to increase the connection
To merge with the coachee to maximize affective attunement
To ignore everything previously felt in order to restart the process
8TH QUESTION: What does putting yourself in the other person's shoes imply according to the text?
Imitating external behaviors without attending to emotions
Advise from one's own personal experience
Perceiving the world from their frame of reference at the affective and cognitive level
Always justify each other's decisions
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