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Test ICF Competency Indicators (Ethics, Agreement, Trust, Presence)
Agenda
QUESTION 1: According to the ICF, what behaviors demonstrate adherence to the Code of Ethics and Professional Standards?
Understand and apply the ICF standards of conduct and adhere to the code in its entirety
Prioritizing personal intuition over any written standards
Freely mixes coaching and psychotherapy with no need for distinctions
Simply signing a verbal agreement without further explanations
QUESTION 2: When establishing the coaching agreement, what should be discussed with the client?
To define only the client's long-term objectives
To deal with logistics, fees, appointment scheduling and possible third party involvement
Avoid talking about responsibilities so as not to condition the relationship
To let the process structure be discovered as you go along
3rd QUESTION: What action fosters trust and intimacy with the client according to the ICF?
Questioning the client without asking permission when addressing sensitive issues
Maintain emotional distance to avoid involvement
Demonstrate respect for the client's perceptions, learning style and unique way of being
Promise guaranteed results to build trust
4th QUESTION: What characterizes presence in coaching?
Follow a fixed script to ensure consistency
Avoid taking risks in the conversation so as not to make the client uncomfortable
Claim to have all the answers to convey certainty
Acting with flexibility and spontaneity, adapting to the moment and changing perspective when necessary
QUESTION 5: When is it appropriate to refer the client to another support professional?
When the situation calls for it, recognizing the limits of coaching
When the client questions the coach's approach, without further evaluation
Whenever the client requests a fee discount
Only at the end of the process, regardless of need
QUESTION 6: In Planning and Defining Objectives, what key practice is mentioned?
Avoid consolidating information so as not to bias goals
Help to create SMART goals: specific, measurable, achievable, relevant and time bound
Focusing only on internal resources, ignoring external resources
Postponing the definition of objectives until the last session
7th QUESTION: In Designing the Actions, what do you seek to create with the client?
Limiting actions to theoretical reflections outside of real life
Avoid celebrating successes to maintain humility
Creating opportunities for continuous learning and promoting experimentation with new actions
Imposing a single plan that the client must follow without change
8TH QUESTION: In Managing Progress and Accountability, what activities does the coach perform?
Transfer responsibility for action to the coach to ensure results
Focusing only on what has not been accomplished and omitting progress
Close any recalibration to keep the original plan intact
Hold accountability for commitments, acknowledge progress and adjust plan when necessary while maintaining client focus
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