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Test Other Aspects of Effective Sessions (Silence, Summary, Preparation, Notes)
Agenda
QUESTION 1: What is the main value of strategic silence in a coaching session according to the text?
Avoiding awkward silences by filling them with quick questions
Speeding up the session to cover more topics
Allowing the coachee to process his or her thoughts and elaborate a deeper response
Substitute the observation of non-verbal cues
QUESTION 2: What does the technique of summarizing or repeating what the coachee has said communicate?
Denotes genuine interest and non-judgmental listening
Introduces immediate evaluation of the coach
Diverts the focus to the coach's opinions
Replaces the need for open-ended questions
QUESTION 3: What precautions should be taken when taking notes during the session?
Write every word verbatim and continuously
Avoid registering emotions so as not to be biased
Note only at the end of the session
Maintaining eye contact and not losing eye contact for prolonged periods of time while recording key points
QUESTION 4: What is part of an adequate pre-session preparation?
Improvise completely to maintain freshness
Review previous notes, objectives and agreed plan of action
Avoid planning questions so as not to bias the conversation
Forgetting agreements to start from scratch each time
QUESTION 5: In addition to giving the coachee space, what allows the coach to be silent?
Ensure that the client speaks less and more concisely
Observing nonverbal reactions before deciding on the next intervention
Impose your interpretation without interruptions
Close the session faster
QUESTION 6: How should prepared questions be used according to the text?
Like a rigid script that must be followed to the letter
Only in the first session to set the tone
To evaluate the client through explicit judgments
As possible flexible starting points aligned with the coachee's process
7th QUESTION: What is a frequent effect of summarizing the coachee's last significant sentence?
To interrupt the flow of the conversation
To accelerate the closing of the session
To make the coachee feel listened to and go into depth
To introduce the coach's ideas more easily
8TH QUESTION: What is the purpose of taking notes during the session?
Replace active listening with written recording
Recording key points and actions to support recall and follow-through
Keeping a verbatim transcript of everything said
Demonstrating authority and control over the process
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