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Test Techniques to Improve Coachee Receptivity to Coaching
Agenda
1st QUESTION: When the coachee's receptivity decreases, what should the coach do according to the text?
Ignoring resistance and sticking to the plan
Applying specific techniques to improve it
Increasing pressure to accelerate results
Switching clients immediately
2nd QUESTION: In adapting the communicative style, what approach is recommended?
Set a uniform tone for all coachees
Avoid changing the means of communication during the process
Suppress the client's learning style to avoid biases
Adjust style, means and methods to the preferences of the coachee
QUESTION 3: How is responsiveness framed as a catalyst for success?
Showing the direct benefit that openness brings to one's own goals
Promising guaranteed promotions for participating in coaching
Avoiding talking about receptivity so as not to bias the session
Focusing the entire session on quantitative metrics
QUESTION 4: What advice is given regarding time and environment when the coachee is stressed or tired?
Maintain the session and increase the intensity
Changing the subject without consultation
Rescheduling the session for a more propitious time
Conduct the session in crowded spaces to energize him/her
QUESTION 5: What does open dialogue propose about the triggers for lack of receptivity?
Avoid addressing triggers so as not to cause discomfort
Directly asking what makes it difficult to open up
Assuming that resistance is temporary and moving forward
Delegating the issue to an external third party
QUESTION 6: What type of questions encourage greater expression by the coachee?
Open-ended questions that invite sharing of thoughts and feelings
Closed-ended questions that limit the answer to yes or no
Managerial statements that replace questions
Rhetorical questions that do not wait for an answer
7TH QUESTION: What is the purpose of follow-up questions in the coaching process described?
To speed up the closing of the session without going into depth
To confirm that the customer accepts all suggestions without hesitation
To replace feedback with detailed instructions
To help better understand ideas, implications and possible doubts
8TH QUESTION: What does the text recognize as a possible cause of lack of responsiveness?
That it is always due to a bad relationship with the coach
Explained solely by the coachee's lack of skills
Which may be due to context, such as timing or environment
That is solved by ignoring the problem to make it go away
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