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Test Avoid prejudices towards your customers

QUESTION 1: SHOULD THE COACH ACCEPT ANY CLIENT?

QUESTION 2: WHAT SHOULD THE COACH'S ACCEPTANCE OF CLIENTS BE BASED ON?

QUESTION 3: ARE FIRST IMPRESSIONS PREJUDICES WELL-FOUNDED?

QUESTION 4: HOW DO WE ELIMINATE THE PREJUDICES THAT WE INEVITABLY HAVE AS HUMAN BEINGS SO THAT THEY DO NOT AFFECT OUR RELATIONSHIP WITH THE CLIENT?

QUESTION 5: HOW DO WE ESTABLISH A CLOSER BOND WITH THE CUSTOMER?

QUESTION 6: WHAT SHOULD THE COACH KNOW ABOUT HIS CLIENT?

QUESTION 7: WHAT ARE THE MOST USEFUL EXCHANGES WITH THE CUSTOMER?

QUESTION 8: WHAT CAN HAPPEN IF THE CLIENT NOTICES THAT THE COACH IS PREJUDICED ABOUT HIM/HER?

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