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Test Guidelines for real-time feedback with the client
Agenda
QUESTION 1: WHAT IS "REAL-TIME FEEDBACK" ACCORDING TO THE TEXT?
A type of feedback provided only in formal coaching sessions
A valuable tool for dealing with situations immediately
A type of feedback that occurs only after a long period of time
A feedback technique that is only applied in complex situations
QUESTION 2: WHICH OF THE FOLLOWING IS NOT A RECOMMENDED STEP WHEN PROVIDING REAL-TIME FEEDBACK?
Describe the context and specific examples
Identify the recipient and their current task
Share a negative introduction
Note possible recommendations or areas for improvement
QUESTION 3: WHY IS IT IMPORTANT TO VERIFY THE RECEIVER'S UNDERSTANDING AFTER PROVIDING REAL-TIME FEEDBACK?
To show mastery over the situation
To demonstrate superiority
To make sure that the person has understood both the feedback and recommendations
To prevent the person from talking too much
QUESTION 4: WHAT IS THE MAIN PURPOSE OF PROVIDING REAL-TIME FEEDBACK ACCORDING TO THE TEXT?
Obtain commitment with a prior agreement
Demonstrating the leader's authority
Addressing complex and extensive situations
Reach agreement on actions to be taken based on feedback and obtain commitment to this agreement to implement it
QUESTION 5: WHAT IS MENTIONED AS A SUITABLE SITUATION FOR USING REAL-TIME FEEDBACK?
Smaller, more specific situations requiring a rapid response
Complex situations or extensive discussions
Situations where it is not necessary to provide feedback
Situations where feedback is irrelevant
QUESTION 6: HOW CAN A COACH EVALUATE TEAM DYNAMICS ACCORDING TO THE TEXT?
Just watching the team leader
Observing the team in action and analyzing characteristics such as trust and communication, and then comparing these observations with the team leader's impressions
No mention is made of how team dynamics can be evaluated
Interviewing each member of the team separately
QUESTION 7: WHAT STANDS OUT AS A VALUABLE TOOL FOR ASSESSING TEAM DYNAMICS?
Direct observation of the team leader
Comparison of the coach's observations with those of the team leader
Review of performance reports
None of the above
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INCORRECT QUESTIONS
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Are there any errors or improvements?
Where is the error?
What is the error?
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