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Test Procedure for successful interaction at a meeting
Agenda
QUESTION 1: WHY IS IT IMPORTANT TO ESTABLISH A POSITIVE AND WELCOMING ENVIRONMENT AT THE INTRODUCTORY STAGE OF A CONVERSATION?
To make others feel comfortable sharing their ideas, opinions and challenges
To exclude certain team members
In order not to waste time in establishing a friendly environment
For participants to feel intimidated and not to share their ideas
QUESTION 2: WHAT SHOULD BE ACHIEVED IN THE CLARIFICATION STAGE DURING AN EFFECTIVE CONVERSATION?
No clarification stage required
To deepen the details of the what and why defined in the first stage, providing concrete data and information necessary to understand the situation
Focusing only on opinions and feelings without providing concrete data
Avoiding the participation of all stakeholders
QUESTION 3: WHAT IS PROMOTED IN THE EXPOSURE STAGE DURING AN EFFECTIVE CONVERSATION?
Only the leader shares his opinion before the other participants
Participation of all stakeholders, where opinions are heard, ideas are generated and solutions are evaluated
Preventing participants from contributing their perspectives
Maintaining a rigid leadership hierarchy
QUESTION 4: WHY IS THE CONSENT STAGE ESSENTIAL IN AN EFFECTIVE CONVERSATION?
For the leader to make all decisions without consulting others
To avoid reaching agreements and compromises
To delegate all responsibilities to the leader
To formalize the solutions and the steps to be followed, specifying who will carry out which actions and in what timeframe, considering the necessary resources and obtaining the formal commitment of all the stakeholders
QUESTION 5: WHAT SHOULD BE DONE AT THE CLOSING STAGE OF AN EFFECTIVE CONVERSATION?
Avoid going over the key points of the discussion and what was agreed upon
Failure to verify the understanding and commitment of participants
Solicit feedback on the meeting, but do not thank for participation
Review the key points of the discussion and what was agreed, check the understanding and commitment of each participant, solicit feedback on the meeting, and end with a positive closing and thank you
QUESTION 6: HOW CAN THIS MODEL OF EFFECTIVE CONVERSATION BE APPLIED TO MULTI-TOPIC DISCUSSIONS?
Only applicable in single-topic discussions
It is not possible to adapt this model to multi-topic discussions
The clarification, exposition and consent stages can be repeated for each topic, and then a general closure can be made to summarize all actions and agreements
Stages should be omitted in discussions with multiple subjects
QUESTION 7: WHY IS IT IMPORTANT TO PREVENT ONE PERSON FROM DOMINATING THE DISCUSSION DURING THE EXPOSURE STAGE?
To avoid any type of involvement in the exposure stage
For the leader to be the only one to generate ideas and solutions
To encourage greater creativity and commitment to the proposed solutions
None of the above
QUESTION 8: WHAT IS THE MAIN PURPOSE OF THE INTRODUCTION STAGE IN AN EFFECTIVE CONVERSATION?
Avoid establishing a positive environment
Introduce the topic of the conversation and establish a clear purpose, explaining the "what" and "why" of the situation, highlighting how it would benefit the employees and the company to achieve this goal
No specific purpose
None of the above
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INCORRECT QUESTIONS
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