QUESTION 1: WHY IS IT IMPORTANT TO UNDERSTAND CUSTOMER BELIEFS IN SALES?
QUESTION 2: WHAT SHOULD SALESPEOPLE DO ABOUT THEIR PERSONAL BIASES WHEN INTERACTING WITH CUSTOMERS?
QUESTION 3: WHY IS IT VALUABLE TO RESEARCH THE CUSTOMER BEFORE INTERACTING WITH HIM/HER?
QUESTION 4: HOW CAN INFORMATION ABOUT THE CLIENT'S BELIEFS BE USED TO ESTABLISH AN EMOTIONAL CONNECTION?
QUESTION 5: WHAT SKILLS ARE ESSENTIAL FOR EFFECTIVE COMMUNICATION WITH CUSTOMERS WHO HAVE DIFFERENT BELIEFS?
QUESTION 6: WHAT IS THE PRIMARY MISSION OF SALESPEOPLE IN RELATION TO CUSTOMER BELIEFS?
QUESTION 7: WHAT SHOULD SALESPEOPLE AVOID WHEN COMMUNICATING WITH CUSTOMERS WHO HAVE DIFFERENT BELIEFS?
QUESTION 8: WHAT IS THE RIGHT APPROACH TO CUSTOMER BELIEFS IN THE SALES PROCESS?
Please, log in to have your progress recorded. Without logging in, you will be able to take the test but your progress in the course will not be increased