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Test Presumptive closure technique
Agenda
QUESTION 1: WHAT IS THE PRESUMPTIVE CLOSURE TECHNIQUE?
An aggressive sales strategy
A form of manipulation to close sales
A passive approach that does not involve the seller
A mentality of trust and confidence in the sales process
QUESTION 2: WHAT IS THE KEY ASPECT OF THE PRESUMPTIVE CLOSURE TECHNIQUE?
Use specific closing tactics
Establish an authentic connection with the customer
Be aggressive in communicating with the customer
Not showing interest in the customer's needs
QUESTION 3: WHAT SHOULD THE LANGUAGE USED IN THE PRESUMPTIVE CLOSURE TECHNIQUE BE LIKE?
Doubt and ambiguity so as not to pressure the customer
Passive and unconvincing
Aggressive and dominant
Confident, persuasive and convincing
QUESTION 4: WHAT IS AN EXAMPLE OF A PRESUMPTIVE STATEMENT IN THE CLOSURE TECHNIQUE?
Would you like to purchase this product?
This product will be of great benefit to you
I am not sure if this product is what you need
Do you have any questions about this product?
QUESTION 5: WHAT IS SOUGHT BY OFFERING OPTIONS IN THE PRESUMPTIVE CLOSURE TECHNIQUE?
Pressure the customer to make a quick decision
Prevent the customer from participating in the decision-making process
Actively engage the customer and reinforce their commitment to the purchase
Limit the customer's options and direct them to a specific decision
QUESTION 6: HOW DO YOU DESCRIBE THE PRESUMPTIVE CLOSURE TECHNIQUE APPROACH?
Subtle but firm, guiding the customer towards closing the sale in a natural way
Aggressive and persistent
Passive and without intervention of the seller
Indifferent and disinterested in customer relations
QUESTION 7: WHAT ROLE DOES TRUST AND RELATIONSHIP PLAY IN THE PRESUMPTIVE CLOSURE TECHNIQUE?
They are irrelevant to the success of the technique
They are essential for the success of the technique
They can be ignored in the sales process
None of the above
QUESTION 8: WHAT SKILLS ARE NECESSARY TO USE THE PRESUMPTIVE CLOSURE TECHNIQUE EFFECTIVELY?
Open communication, attentive listening and adaptability to customer needs
Aggressiveness and insistence on selling
Ignoring customer needs and desires
Use persuasive manipulation tactics
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INCORRECT QUESTIONS
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