QUESTION 1: WHY IS IT IMPORTANT TO LISTEN PROPERLY TO OUR CUSTOMER IN THE SALES PROCESS?
QUESTION 2: WHAT ALLOWS US TO BETTER UNDERSTAND THE CUSTOMER THROUGH ACTIVE LISTENING?
QUESTION 3: HOW CAN EFFECTIVE LISTENING HELP US OVERCOME OBJECTIONS IN THE SALES PROCESS?
QUESTION 4: WHAT DOES ACTIVE LISTENING ALLOW US TO DO IN RELATION TO OUR SALES STRATEGY?
QUESTION 5: WHAT STRATEGY IS IMPORTANT TO IMPROVE OUR LISTENING SKILLS?
QUESTION 6: WHAT DOES ACTIVE LISTENING INVOLVE IN ADDITION TO LISTENING TO THE CUSTOMER'S WORDS?
QUESTION 7: WHAT IS ACHIEVED BY REPEATING OR SUMMARIZING WHAT HAS BEEN UNDERSTOOD FROM THE CLIENT?
QUESTION 8: WHY IS IT IMPORTANT TO AVOID INTERRUPTING THE CUSTOMER DURING THE CONVERSATION?
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