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Test The use of questions in closing sales
Agenda
QUESTION 1: WHAT IS THE MOST EFFECTIVE APPROACH TO CLOSING A SALE?
Use manipulation and pressure techniques
Establish solid relationships with customers
Avoid asking relevant questions
Focus only on closing techniques
QUESTION 2: HOW DO YOU DEFINE CLOSING SALES TODAY?
Manipulation and pressure to make quick decisions
Establish a relationship with the customer and ask pertinent questions
Using obsolete sales tactics
Ignoring customer needs and desires
QUESTION 3: WHAT IS THE SALESPERSON EXPECTED TO DO AFTER ASKING A CLOSING QUESTION?
Talk non-stop to persuade the customer
Ignore the customer's response and continue with the sales process
Remain silent and allow the client to come to his or her own conclusion
Pressure the customer to make a quick decision
QUESTION 4: WHY IS IT IMPORTANT TO ASK THE RIGHT QUESTIONS IN THE SALES PROCESS?
To better understand the customer's motivations and show genuine interest
To demonstrate that the salesperson knows more than the customer
To prevent the customer from expressing his needs and desires
To avoid any type of interaction with the customer
QUESTION 5: WHY DO SOME ADULTS AVOID ASKING QUESTIONS IN THEIR DAILY LIVES?
Because they already know everything and are not curious
Because they are afraid of appearing ignorant
Because they don't have time to ask questions
Because they do not consider it important to ask questions
QUESTION 6: WHAT ARE THE BENEFITS OF ASKING RELEVANT QUESTIONS IN THE SALES PROCESS?
Demonstrate to the customer that the salesperson knows more than the customer
Stimulate the customer's imagination
Strengthen the relationship and increase the chances of closing the sale
Avoiding deep connection and understanding with the client
QUESTION 7: WHAT DO YOU SUGGEST TO DO TO MASTER THE ART OF ASKING QUESTIONS IN THE SALES PROCESS?
Avoid recording and writing relevant questions
Limit to questions that only cover the business
Not taking advantage of innate curiosity
None of the above
QUESTION 8: WHAT DIFFERENCE WILL MASTERING THE ART OF ASKING QUESTIONS MAKE TO YOUR SUCCESS AS A SALESPERSON?
It will have no impact on your success as a salesperson
It will reduce the possibility of successfully closing sales
It will limit the connection with customers and their needs
It will increase your chances of success as a salesperson
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