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Test Think like a buyer
Agenda
QUESTION 1: WHY IS IT IMPORTANT TO THINK LIKE A BUYER AS A SALES COACH?
To manipulate the buyer's needs and desires
To adapt strategies and messages to the buyer's expectations
To build trust and establish lasting relationships with customers
To increase sales without taking into account the buyer's motivations
QUESTION 2: WHAT DOES IT INVOLVE TO CONDUCT A THOROUGH MARKET RESEARCH?
Gather information on the buyer's demographic profile
Identify buyer buying patterns and trends
Analyze buyer preferences and needs
All of the above answers are correct
QUESTION 3: WHICH OF THE FOLLOWING SKILLS IS KEY TO THINKING LIKE A BUYER?
Empathy and active listening
Manipulation and persuasion
Sales experience
Knowledge of products or services
QUESTION 4: WHY IS IT IMPORTANT TO PERSONALIZE THE SALES EXPERIENCE?
To show the buyer that we value their individuality
To adapt it to the buyer's preferences and circumstances
To strengthen the relationship with the buyer
All of the above answers are correct
QUESTION 5: WHAT IS THE RIGHT APPROACH WHEN COMMUNICATING THE BENEFITS OF PRODUCTS OR SERVICES?
Highlight the characteristics of the product
Highlight the benefits and results that buyers can obtain
Emphasize product quality and durability
Use subliminal messages to influence the purchase decision
QUESTION 6: WHAT IS THE IMPORTANCE OF CUSTOMER SERVICE IN THE SALES EXPERIENCE?
Manipulate the buyer to close the sale
Increase the number of sales regardless of the quality of service
Generate buyer loyalty
Ignoring the buyer's needs to save time
QUESTION 7: WHY IS IT RELEVANT TO GET FEEDBACK FROM CUSTOMERS?
To obtain valuable information about your shopping experience
To identify areas for improvement and adjust the sales strategy
To adapt to the changing needs of the market
None of the above
QUESTION 8: WHAT IS THE MAIN OBJECTIVE IN THINKING LIKE A BUYER?
Increase sales at all costs
Manipulate and control the buyer's purchasing decision
Adapt sales strategies to meet buyer expectations
Ignoring the buyer's needs and concerns
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