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Test Guidelines for dealing with clients as stress management coach
Agenda
QUESTION 1: WHAT IS THE BASIS OF ANY EFFECTIVE STRESS MANAGEMENT COACHING RELATIONSHIP?
Set ambitious goals
Providing advice and solutions
Establish an empathic connection
Promote customer competence
QUESTION 2: WHAT DOES ACTIVE LISTENING INVOLVE IN THE CONTEXT OF STRESS MANAGEMENT COACHING?
Ignoring the customer's emotions
Provide immediate solutions to customer problems
Capture the client's underlying emotions and unspoken concerns
Avoid asking questions to the customer
QUESTION 3: WHY IS IT IMPORTANT TO ENCOURAGE SELF-EXPLORATION IN THE STRESS MANAGEMENT COACHING PROCESS?
To tell customers what to do
To keep customers in the comfort zone
To guide customers towards finding their own answers
To prevent customers from reflecting on their challenges
QUESTION 4: WHAT IS THE GOAL OF HELPING CLIENTS DEVELOP A STEP-BY-STEP PLAN?
Increase customer confusion
Encourage them to set unattainable goals
Help the client to progress gradually and celebrate achievements
Discourage the customer from pursuing their goals
QUESTION 5: WHAT TOOL CAN HELP REDUCE STRESS AND CULTIVATE LONG-TERM RESILIENCE?
Intense exercise techniques
Mindfulness practice
Increased pace of life
Ignoring physical well-being
QUESTION 6: WHY IS IT ESSENTIAL TO ADDRESS WELLNESS IN ITS ENTIRETY IN STRESS MANAGEMENT?
Because it is easier to focus on mental stress management alone
Because there is no evidence that exercise and diet affect stress
Because stress affects all aspects of a person's life
Because stress is not related to sleep quality
QUESTION 7: HOW CAN RESILIENCE BE STRENGTHENED IN STRESS MANAGEMENT COACHING?
Avoid facing challenges and crises
Encourage customers to avoid stressful situations
Helping clients see crises and challenges as opportunities for growth
None of the above
QUESTION 8: WHY IS IT BENEFICIAL TO INTEGRATE RESILIENCE AS PART OF THE COACHING PROCESS?
Because resilience is not relevant in stress management
Because it is not necessary to learn from crises
Because it helps customers face future challenges with more confidence
Because crises do not offer opportunities for growth
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