QUESTION 1: What effect does a warm tone have on communication according to the text?
QUESTION 2: How can a cold or cutting tone be interpreted?
QUESTION 3: For what context is a high volume useful according to the text?
QUESTION 4: What effect can a consistently high volume have on close conversations?
QUESTION 5: What atmosphere does speaking at a low volume usually create?
QUESTION 6: What is the risk of too low a volume?
QUESTION 7: Why is it important for a leader to modulate his or her tone?
8TH QUESTION: What does the summary indicate about high volume in close conversations?
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