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Test How to write clear and effective professional e-mails
Agenda
QUESTION 1: What are the six essential parts of a business mailing?
Header, informal greeting, free text and optional signature
Title, welcome, development, conclusion, postscript and appendices
Message, sender, recipient, attachment and cc
Subject, greeting, introduction, body, closing and signature
QUESTION 2: What should the subject line in an effective professional email look like?
Long and detailed to cover all content
Short, clear and informative
Ambiguous to arouse curiosity
Emotive and colloquial expressions
QUESTION 3: Which of the following topics is most effective according to the text?
Urgent
Hello
Meeting: Project Update
Do you have a minute?
QUESTION 4: What should be done right after the greeting in a professional e-mail?
Include several background information and anecdotes
Add a short farewell
Clearly state the reason for the mail
Request immediate confirmation of reading
QUESTION 5: How should the body of the message be written?
Brief, direct and easy to understand
Extensive and detailed so as not to leave anything out
Casual tone and jokes to make it enjoyable
In a single long paragraph without bullets
QUESTION 6: What minimum information should a professional signature include?
First name and emoji only
Full name, job title, company and contact information
A personal slogan and links to social networks
Date and time of submission
QUESTION 7: Which of the following is an appropriate professional closing?
See you
Ciao
Friendly greetings
See you next time
8th QUESTION: What is the most effective action to avoid errors before sending an e-mail?
Relying on the autocorrect feature of your device
Always check mail before sending it
Sending mail and correcting if they respond
Omit the subject to write it down later
Send
This test is only available to students who have purchased the course
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