Test Types of [difficult people] and strategies for communicating with them

QUESTION 1: What is the first key to dealing with an aggressive person according to the text?

Claim your achievements and offer feedback as We have all worked hard on this project and everyone's contribution has been valuable
Flatter your ego to avoid any conflict
Give them all the credit for keeping the peace
Ignoring their comments and saying nothing

Acknowledging their knowledge and redirecting the conversation to other points of view
Contradict them head-on to put them in their place
Avoid presenting alternative information so as not to upset them
Ridiculing their mistakes so that they will learn