Black Friday discounts!
Why choose just one? Take ALL of them for a ridiculous price.
Onlinecourses55 - Start page
Home
LOGIN
REGISTER
LOGIN
REGISTER
Seeker
Test Handling Aggressive People
Agenda
QUESTION 1: What is the key to handling aggressive people according to the text?
Respond with more aggression to prevail
Fleeing from the situation to avoid conflict
Maintain calm and assertively maintain your limits
Give him the reason so that the discussion ends quickly
2nd QUESTION: Why is it not effective to respond with the same aggression to a conflictive person?
Because the other person will feel guilty and apologize
Because it shows weakness and lack of arguments
Because it only fuels the fire and causes the conflict to escalate
Because it's the fastest way to end the conversation
QUESTION 3: What is the long-term consequence of running away or remaining silent in the face of an aggressive person?
The aggressive person learns to be more respectful
The conflict is resolved automatically
The relationship is strengthened through patience
It reinforces the idea that it can be imposed without consequences
QUESTION 4: What should be done instead of responding to every attack or provocation?
Justify each of your own actions
Redirect the conversation to the real problem
Ignore the person and leave the conversation
Respond to every comment to show that you are not afraid
QUESTION 5: Why is it essential to regulate tone and body language?
Because if you get upset you are giving him the reaction he is looking for
Because a high tone of voice shows more authority
To imitate the behavior of the aggressive person
Why body language is not important in a conflict
QUESTION 6: What is an example of how to assertively set a firm limit?
You never listen to me and it's always your fault
I'm never going to talk to you again
I'm willing to keep talking, but not if we continue in this tone
I am right and you are wrong
QUESTION 7: What does an aggressive person feed on during a conflict?
From the search for constructive solutions
Of emotional exchange and the alteration of the other
From the calm and silence of your interlocutor
Of logical and well-structured arguments
QUESTION 8: What is the ultimate goal when handling a conversation with an aggressive person?
Prove the other person wrong
Escalate the conflict to involve a third party
Avoid conversation at all costs
Protect your emotional space and redirect the conversation toward a constructive outcome
Send
This test is only available to students who have purchased the course
INCORRECT QUESTIONS
Previous
Next
Are there any errors or improvements?
Where is the error?
What is the error?
Send
