Test Perception and the Ladder of Inference Model

QUESTION 1: What is the "Ladder of Inference" model used for?

To ensure that we are always right in a conflict
To illustrate how we move from a fact to a conclusion that can generate conflicts
To measure a person's emotional intelligence
To create conflicts intentionally and consciously

The ability to speak without pausing
The speed with which you respond in a conversation
Ignore assumptions and focus only on the facts
The degree of congruence between what the listener understands and what the sender tries to communicate