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Test Strategies for an Impasse: What if there is no Agreement?
Agenda
1st QUESTION: What is the main function of a mediator in a conflict?
Decide who is right and who is wrong
Taking sides to resolve the conflict
Restore productive dialogue by acting as a bridge
Impose a definitive solution on the parties
2nd QUESTION: What does the "agree to disagree" option represent?
A strategic choice to stop investing energy in an endless battle
A surrender and a sign that the relationship has failed
A way to ignore the problem until it goes away
A way to win the long-term argument
QUESTION 3: What is a sign of maturity in situations where consensus cannot be reached?
Insist until the other person gives in
Finding culprits for the deadlock
Leaving the relationship to avoid conflict
Knowing how to proceed, whether by seeking a facilitator or embracing difference
QUESTION 4: In what situation is mediation especially valuable?
When the conflict is superficial and of little importance
When distrust is high or conflict is a repetitive cycle
Only in labor disputes, not personal ones
When both parties are in complete agreement
QUESTION 5: What are the two strategic paths to follow when direct dialogue reaches an impasse?
Direct confrontation and total surrender
Ignore the problem and look for someone to blame
The escalation of the conflict and the breakdown of the relationship
Find an external facilitator or redefine success as respectful coexistence
QUESTION 6: What is the main objective when deciding to live with a difference without hostility?
Winning the argument in a subtle way
Prove the other person wrong
Preserve the relationship in other areas
Making the other person feel guilty
QUESTION 7: What belief is described in the text as unrealistic?
That all disagreements will end with a perfect solution
That most conflicts have no solution
That mediation is the only way to resolve a conflict
That it is always better to surrender to keep the peace
QUESTION 8: What role does NOT correspond to that of a mediator?
Helping the parties hear each other
Deciding who is right
Identify the real needs of the parties
Explore solutions that had not been considered
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