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Test The Five Styles of Conflict Management
Agenda
QUESTION 1: Which conflict management style is very cooperative but not very assertive, prioritizing the needs of others?
The Complacent Style (The Teddy Bear)
The Collaborator Style (The Owl)
The Competitive Style (The Shark)
The Avoidant Style (The Turtle)
2nd QUESTION: Which style is very assertive and uncooperative, seeking to win at all costs?
The Committed Style (The Fox)
The Competitive Style (The Shark)
The Complacent Style (The Teddy Bear)
The Collaborator Style (The Owl)
QUESTION 3: What is the most assertive and cooperative style, seeking a "win-win" solution?
The Avoidant Style (The Turtle)
The Complacent Style (The Teddy Bear)
The Collaborator Style (The Owl)
The Competitive Style (The Shark)
QUESTION 4: What characterizes the Avoidant style, also known as "the turtle"?
Seeking to win at all costs by imposing one's point of view
Withdrawing and postponing conflict in the hope that it will go away on its own
Giving in easily to maintain peace and the relationship
Find a solution that satisfies both parties
QUESTION 5: What does the Committed or "fox" style seek?
A solution where one party wins and the other loses
A compromise or partial solution in which both parties give something up
A solution that fully satisfies both parties
Total evasion of the problem
QUESTION 6: What is the key to effective conflict management, according to the text?
Have a single style and apply it in all situations
Always be collaborative regardless of the context
The flexibility to adapt the style to the situation and the person
Always avoid conflict to maintain harmony
QUESTION 7: What can the Accommodating style lead to, even if it is perceived as kind?
To solve the problem at its root quickly and effectively
To personal frustration and resentment, as their own needs are not met
That the other person always respects your limits
To be perceived as an irresponsible person
QUESTION 8: In what types of situations can the Competitive approach be effective?
When looking to foster team creativity
In situations where the relationship is more important than the outcome
When the matter is trivial and not worth discussing
In emergency situations or when quick action is required
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