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Test The Stages of Conflict Management

1st QUESTION: What is the main objective of the conflict management process according to the text?

2nd QUESTION: What is the first crucial step in managing a conflict effectively?

QUESTION 3: What does "Recognizing the other's position" imply in conflict management?

QUESTION 4: Why is it important to "Clarify the other's position" by asking questions?

QUESTION 5: At what point in the process should one "Assert one's own interests"?

QUESTION 6: What is the key to resolving a conflict according to the fifth stage of the process?

QUESTION 7: What should be done in the last stage, "Plan the next steps"?

QUESTION 8: What are you trying to avoid by following the six stages of the conflict management process?

This test is only available to students who have purchased the course
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