QUESTION 1: What skill acts as a balance between passivity and aggression in managing conflicts?
2nd QUESTION: Which of the following options describes passive behavior?
QUESTION 3: What is the main characteristic of aggressive behavior in a conflict?
QUESTION 4: What does assertive behavior represent in terms of concern for oneself and others?
QUESTION 5: What is one of the key benefits of assertiveness in professional relationships?
QUESTION 6: How does assertiveness help facilitate agreements?
QUESTION 7: According to the text, what is the best way to de-escalate a conflict and guide it toward a fair solution?
QUESTION 8: What negative consequence is associated with passive behavior?
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