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Test Detecting signs of tension and body language
Agenda
QUESTION 1: Why is it crucial to learn to recognize signs of tension in conflict management?
To know who will win the conflict
To be able to intervene proactively before the disagreement becomes a destructive escalation
To ignore the person and avoid confrontation
To show that you are in control of the situation
2nd QUESTION: What can the gesture of touching your face or rubbing your eyes indicate?
Disbelief or discomfort
Agreement and trust
Insecurity
Joy and enthusiasm
QUESTION 3: What emotion or feeling is expressed when you touch your neck, adjust a necklace, or play with bracelets?
Stress and worry
Assault
Extreme anguish
Insecurity and lack of confidence
QUESTION 4: A "body hugging" posture or rubbing the palms or thighs together, what can it mean?
That the person feels comfortable and relaxed
Who is about to accept the proposal
Extreme distress, indicating that conflict could be imminent
That the person has great self-confidence
QUESTION 5: What might a person who leans back or moves away during a conversation indicate?
It is a sign of aggression
An attempt to avoid conflict
A gesture of insecurity
A sign of interest in the conversation
QUESTION 6: According to the text, what does a frown show?
Extreme anguish
Disbelief or discomfort
Insecurity and lack of confidence
Stress and worry
QUESTION 7: What is the main advantage of recognizing signs of body tension in time?
It allows you to win the argument more easily
Indicates that it is better to leave the conversation
Show superiority over the other person
It gives you an advantage to intervene before the conflict escalates and gets out of control
QUESTION 8: Why is it so important for a leader to master the art of observation?
Because observing signs can prevent the need for later conflict communication
Because communication is not as important as observation
Because it allows you to speak more than others
Because it is a way to show authority
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