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Test Prevention strategies: creating a healthy environment
Agenda
QUESTION 1: What is the most effective strategy for managing labor conflicts according to the text?
Direct confrontation
Prevention, through the creation of a low-conflict culture
Mediation by a third party
The arbitration of a superior
2nd QUESTION: What is one of the main sources of conflict mentioned in the text?
Over-collaboration in the team
Confusion about tasks, roles and responsibilities
The lack of social events
Constant employee training
QUESTION 3: What key benefit is achieved by encouraging open and transparent communication?
It is assured that there will never be disagreements
Greater internal competition is encouraged
The need for leaders is eliminated
Problems are resolved as they arise, preventing them from turning into resentments
QUESTION 4: In which areas should employees be provided with ongoing training as a long-term investment?
Only in the technical skills of your position
In the organization of social events and recreational activities
In conflict resolution, emotional intelligence and communication skills
In monitoring company policies
QUESTION 5: What do activities that promote collaboration, such as team-building exercises, help achieve?
Increase competition among team members
Strengthen ties between employees and generate empathy
Eliminate the need to define roles and responsibilities
Ensure that disagreements do not arise
QUESTION 6: What is the main benefit of maintaining a good-humored environment through humor and fun?
Reduce stress levels
Increase role clarity
Improve technical skills
Make training unnecessary
QUESTION 7: In addition to conflict resolution, in what areas should leaders receive specific training?
In the organization of social events
In project management
In the use of humor to lighten the mood
In delegation, team motivation and handling difficult conversations
QUESTION 8: What types of tools can help eliminate ambiguity about tasks and responsibilities?
Human resources policies
Team building activities
Project management tools
Informal conversations
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