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Test The Escalation Trap

QUESTION 1: What is the "escalation trap" in a conflict?

2nd QUESTION: Which of the following is a behavior that fuels the escalation of a conflict?

QUESTION 3: What happens when the problem is "personalized"?

QUESTION 4: What is one of the key strategies to avoid falling into the escalation trap?

QUESTION 5: If the parties' objective in a conflict changes from solving the problem to "winning at all costs," what has happened?

QUESTION 6: Why is a lack of empathy a factor that drives escalation?

QUESTION 7: What is the purpose of taking a break when emotions are running high in an argument?

QUESTION 8: What does "generalize" mean in the context of conflict escalation?

This test is only available to students who have purchased the course
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