1st QUESTION: What distinguishes an expectation from an affective need?
QUESTION 2: What indicates that a complaint is born of a legitimate need?
3rd QUESTION: What is a sign that a demand is an unrealistic expectation?
QUESTION 4: What intervention does the practitioner make when hearing a 'should' statement?
QUESTION 5: What is the purpose of introducing theoretical frameworks on hierarchies of human requirements?
QUESTION 6: What change occurs when the person becomes aware of his or her real priorities?
7th QUESTION: What is the main function of the exploratory process according to the text?
8TH QUESTION: What tool is recommended to discover real deficiencies?
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