QUESTION 1: What is a major obstacle to active listening according to the text?
QUESTION 2: What is recommended to optimize the reception of the message during the interlocution?
QUESTION 3: What does legitimizing the other imply according to the text?
QUESTION 4: What action avoids massive frustrations by offering support?
QUESTION 5: What is the effect of curbing the instinctive impulse to provide immediate solutions?
6th QUESTION: What acts as a powerful balm that deactivates aggression?
7TH QUESTION: What does neuroscience show about concentration in listening?
8TH QUESTION: What does the text say that the person who externalizes a problem usually needs?
Please, log in to have your progress recorded. Without logging in, you will be able to take the test but your progress in the course will not be increased
