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Test OARS communication skills
Agenda
1st QUESTION: What characteristic distinguishes open-ended questions from closed-ended questions according to the text?
Generate yes or no answers
Reduce session time
Invite narrative and deep exploration
Discourage personal elaboration
2nd QUESTION: What is the main purpose of the statements?
Acknowledging efforts and strengths to build self-efficacy
Congratulate with generic praise
Point out clinical errors
Accelerate decision making
3rd QUESTION: What example illustrates a complex reflection?
Repeats words verbatim without adding meaning
I am fed up with everything
Then you are fine
Feeling that you have reached the limit of your strength and need a radical change
4th QUESTION: What are summaries used for in conversation?
Evaluating with numerical scales
Grouping ideas, highlighting ambivalence or transitioning to action plan
Persuade with arguments
Abruptly shutting down dialogue
5th QUESTION: According to the text, what effect do open-ended questions have on conversational control?
Centralize control in the therapist
Share control equally at all times
Give control to the individual to highlight what is important to the individual
Delegating control to an outside observer
QUESTION 6: What metaphor does the text use to describe the summaries?
A broken mirror that distorts reality
A treasure map that points to a single pathway
An hourglass running out of time
A bouquet of flowers arranging the person's words
7th QUESTION: What are NOT affirmations, according to the text?
Empty praise or generic praise
Specific observations of positive behaviors
Explicit validations of personal values
Recognition of efforts and strengths
8TH QUESTION: What do reflective listening and summaries demonstrate?
Authority and control over the conversation
Empathy and understanding when giving back processed what was said
Cold neutrality without involvement
Rapid clinical diagnosis
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