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Test How to Keep Your Say When Interrupted

QUESTION 1: What image is projected by easily giving way to an interruption?

QUESTION 2: What is the first step of the 3-step anti-interruption technique?

QUESTION 3: What is the purpose of raising one hand with the palm facing the interrupter?

QUESTION 4: Which of the following is a recommended "power phrase" to stop an interruption?

QUESTION 5: What should be done immediately after pronouncing the power phrase?

QUESTION 6: In what situation is it NOT appropriate to use the anti-interruption technique?

QUESTION 7: What is the main objective of the anti-interruption technique?

QUESTION 8: How can passively giving the floor affect our credibility?

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