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Test Turning Conflicts into Opportunities for Growth

QUESTION 1: What is the first step to effectively manage a conflict?

2nd QUESTION: What is the first and most fundamental strategy to apply when a conflict arises?

QUESTION 3: What does poor conflict management focus on according to the text?

QUESTION 4: What does the shift in mentality from "me against you" to "us against the problem" mean?

QUESTION 5: What can happen to a relationship if a conflict is handled effectively?

QUESTION 6: Why is trying to avoid conflict at all costs a useless strategy?

QUESTION 7: What is the objective of conflict management according to the text?

QUESTION 8: What is achieved by actively listening instead of thinking about our response during a conflict?

This test is only available to students who have purchased the course
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