QUESTION 1: What does a recurring problem in our life or work indicate?
QUESTION 2: What is the objective of the "5 Whys" method?
QUESTION 3: What is the first step in the "5 Whys" process?
QUESTION 4: What is done in the second "Why" of the method?
QUESTION 5: What example of a superficial problem is used in the text?
QUESTION 6: What root cause is identified in the "5 Whys" example after investigating procrastination and overwhelm?
QUESTION 7: What type of solution is proposed for the real problem identified with the "5 Whys"?
QUESTION 8: What does the application of the "5 Whys" technique make us?
Please, log in to have your progress recorded. Without logging in, you will be able to take the test but your progress in the course will not be increased