QUESTION 1: What acronym can be used to improve your ability to read other people's emotions?
QUESTION 2: What do the eyes tell us when we observe a person's eye contact?
QUESTION 3: What should we observe in the facial muscles to read emotions?
QUESTION 4: What does body posture tell us about a person's internal state?
QUESTION 5: What does the "A" in the acronym EMPATHY refer to?
QUESTION 6: What aspects of the voice are very powerful channels of emotional information?
QUESTION 7: What does "True Listening" (Hearing) imply in the acronym EMPATHY?
QUESTION 8: What should "Your Response" be based on to close the circle of empathic communication?
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