Test Strategies for managing emotional hijacking

QUESTION 1: What is the first strategy mentioned for managing an emotional hijacking?

Because it allows us to know the triggers of other people
Because it is a way to imitate our model
Because we can detect physical symptoms and thus intervene before the emotion overwhelms us
Because it helps us forgive ourselves after failing

Observing other people in tense situations
Act upon noticing the first signs, for example, by moving away from the situation or using breathing
Forgiving yourself after an emotional outburst
Identify the words or situations that provoke an intense reaction in us