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Test Techniques to Develop Assertive Communication

QUESTION 1: According to the text, what is assertiveness?

QUESTION 2: What is the correct structure of an effective "I-message"?

3rd QUESTION: What is the effect of replacing a "you-message" with an "I-message"?

QUESTION 4: When saying "no" in an assertive way, what do you recommend doing?

QUESTION 5: In the "behavior" part of an "I-message", what should be avoided?

QUESTION 6: What long-term benefit does the text mention about practicing assertive refusal?

7TH QUESTION: Which of the following is an example of an "I-message"?

8th QUESTION: How does the text suggest initiating an assertive refusal?

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