1st QUESTION: What is essential to ask yourself before drafting a written message?

2nd QUESTION: What determines the intention of the written message?

Because the recipient does not have the benefit of tone of voice or body language to interpret the message
Because it makes the text longer and more detailed
Because it allows you to use a more complex vocabulary
Because it demonstrates a higher level of education

That the message will be longer than necessary
That an overly formal tone will be used
That the recipient will respond immediately
Ensure the message is coherent, focused, and does not veer into irrelevant information