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Test Establishing Agreements and Following Through
Agenda
1st QUESTION: Until what point is a dialogue not considered complete?
Until both parties are satisfied
Until the other party is thanked for their time
Until a follow-up plan is established
Until intentions are translated into concrete agreements
2nd QUESTION: Why is specificity crucial in agreements?
Because it eliminates any possibility of misinterpretation and establishes clear expectations
Because it makes the conversation longer and more detailed
Because it demonstrates a higher level of intelligence on the part of the negotiators
Because it avoids the need for a later follow-up plan
3rd QUESTION: What is the main purpose of establishing a monitoring plan?
Demonstrate a lack of trust in the other party
Ensure compliance and detect deviations in a timely manner
Make the agreement appear more formal and professional
Extend the dialogue process indefinitely
4th QUESTION: How should the monitoring plan relate to the agreement?
There must always be a single review at the end of the period
It should be as brief as possible to avoid bothering
It must be proportional to the term of the agreement
It must be decided unilaterally by one of the parties
5th QUESTION: How should the monitoring process be viewed, according to the text?
As a mechanism for support and accountability
As an unnecessary formality in most cases
As a sign of distrust toward the other person
As an opportunity to renegotiate the agreements
6th QUESTION: What is the purpose of the closing phase of a dialogue, besides being a farewell?
Open a new, unrelated conversation topic
Reaffirm the agreements and consolidate the relationship
Evaluate the interlocutor's performance during the conversation
Exchange contact information for future meetings
7th QUESTION: What should be done in the final stage of the closing process to consolidate the agreement?
Avoid mentioning the agreements so as not to appear pushy
Give a gift to the other party as a token of appreciation
End the conversation as quickly as possible
Verbally summarize the commitments and remind them of the follow-up dates
8th QUESTION: What is reinforced in the long term by a constructive closure of the dialogue?
The possibility of avoiding future conversations
The feeling that one party has won the negotiation
The social and professional relationship, demonstrating rational communication
The need to document all agreements in writing
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