1st QUESTION: What is a practical and revealing exercise to improve listening, according to the text?

2nd QUESTION: Which exercise forces us to focus on the interlocutor instead of on ourselves?

Express it immediately to avoid losing the thread
Briefly jot it down so you don't forget it and return your attention to the speaker
Memorize it without writing it down to avoid appearing distracted
Ignoring her completely to show respect

Take notes while the other person speaks
Speak more than 60% of the time in a conversation
Ask "Are you finished or is there anything else you'd like to add?" before giving our opinion
Analyze the communication diary with a friend

That talking about yourself generates more interest
That interrupting is a sign of enthusiasm
Not asking questions is a sign of trust
That people who listened for more than 60% of the time were much more successful