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Test The Stabilizer and the Broken Record
Agenda
1st QUESTION: What is the main purpose of the "Stabilizer" technique?
Repeat a message aggressively
Ignoring the other person's perspective
Avoid misunderstandings from the outset by acknowledging the legitimacy of the other's perspective
End a conversation quickly
2nd QUESTION: What does the "Broken Record" technique consist of?
In always giving in to the other person's request
By repeating a key message persistently and calmly, but varying the form
By constantly changing the subject to confuse the interlocutor
To speak as quickly as possible to avoid being interrupted
3rd QUESTION: When is the "Stabilizer" technique used?
At the end of a dialogue to summarize
At the beginning of a dialogue to clarify positions and rights
Only in written conversations
Only when the other person agrees
4th QUESTION: What should be avoided when using the "Broken Record" technique so it doesn't come across as aggressive?
To speak in a very low voice
Always use very formal language
Change the main message on each repetition
Repeat the same words robotically
5th QUESTION: What is transformed into a collaborative search for solutions when using the "Stabilizer" technique?
A possible conflict
A simple, unimportant conversation
A lasting friendship
A prior commercial agreement
6th QUESTION: What is the "Broken Record" technique especially useful for?
For situations where our message has not been heard or is being ignored
To start a conversation with a stranger
To deliver bad news gently
To end a negotiation abruptly
7th QUESTION: What is recognized when using the "Stabilizer" before presenting one's own perspective?
The superiority of our own point of view
That the other person is wrong
The legitimacy of the other's perspective
The need to end the dialogue as soon as possible
8th QUESTION: What ensures the gentle persistence of the "Broken Record" technique?
That the other person feels offended
Let the conversation escalate into a conflict
That a superior's intervention is required
Don't let the message get lost
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