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Test Avoidance of hasty judgment

QUESTION 1: According to the text, what must a mediator suppress when resolving complaints?

QUESTION 2: What action instantly breaks down communication, according to the text?

QUESTION 3: What causes an absolutist attitude during dialogue?

QUESTION 4: What is the duty of someone who takes on the role of mediator?

QUESTION 5: If we let internal judgments dominate the interaction, what happens to the solutions?

QUESTION 6: What does strictly objective observation allow for?

QUESTION 7: What cognitive effort is essential for analyzing a conflict impartially?

QUESTION 8: According to the summary, what is the mediator’s primary role?

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