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Test Creation of preventive barriers in projects

QUESTION 1: What is the main purpose of strictly defining scopes and roles in B2B services?

Prevent third parties from imposing additional, unagreed-upon tasks
Increase the professional’s administrative burden
Indefinitely prolonging the project’s duration
Lowering service quality

QUESTION 2: What prevents the detailed specification of obligations and inputs in a contract?

Demanding results without providing the necessary tools
The professional can unilaterally change the price
Increased availability of staff on weekends
Simplify correction rounds

QUESTION 3: According to the text, what example is used to illustrate the need to define correction rounds?

A financial advisor who sets sales targets
A software developer who defines sprints
A community manager who schedules posts
A freelance graphic designer who specifies how many rounds of visual revisions are included

QUESTION 4: According to the text, what is the result of not establishing a scope of action in the contract?

Immediate improvement in profitability
Endless requests for revisions without extra payment
Provide greater clarity on contact hours
Reduction in the communication burden on the customer

QUESTION 5: What is the purpose of establishing clear contact hours?

Encourage nighttime responses for greater productivity
Protecting the employee’s mental health
Increasing the professional’s availability during holidays
Increase tolerance for after-hours contact

QUESTION 6: According to the text, what kind of behavior does a professional demonstrate if they respond to emails early Sunday morning?

The customer must respect the time limits
That correction rounds are limited
That their free time has no value and perpetuates communication abuses
It is preferable to delegate unpaid tasks

QUESTION 7: What benefit does the text mention regarding educating the market through time zones?

Create more work without a contract
Make the professional available every day
Reduce the need for written contracts
Foster respect and build more equitable and functional relationships

QUESTION 8: What is a consequence of creating preventive barriers, according to the summary?

Increases conflicts among employees
Increasing ambiguity regarding responsibilities
Minimizing conflicts and ensuring professional and cost-effective results
Prolonging projects without quality control

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