QUESTION 1: Who is the person in charge of the floors department?
QUESTION 2: Which area of the housekeeping department is responsible for preparing the rooms?
QUESTION 3: Which department acts as the nerve center of the hotel and the main point of contact with the guest?
4thQUESTION: What is one of the main pieces of information that Reception must communicate to Apartments?
QUESTION 5: Why is constant and fluid communication between the floors department and the rest of the departments essential?
QUESTION 6: What function of the Linen-Laundry area does guest clothing involve?
QUESTION 7: How many shifts does the Reception department usually operate?
QUESTION 8: What responsibility does the housekeeping department have regarding the reception area and the uniforms of its staff?
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