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Testorganizationalstructureandinterdepartmentalrelations(I)

QUESTION 1: Who is the person in charge of the floors department?

QUESTION 2: Which area of the housekeeping department is responsible for preparing the rooms?

QUESTION 3: Which department acts as the nerve center of the hotel and the main point of contact with the guest?

4thQUESTION: What is one of the main pieces of information that Reception must communicate to Apartments?

QUESTION 5: Why is constant and fluid communication between the floors department and the rest of the departments essential?

QUESTION 6: What function of the Linen-Laundry area does guest clothing involve?

QUESTION 7: How many shifts does the Reception department usually operate?

QUESTION 8: What responsibility does the housekeeping department have regarding the reception area and the uniforms of its staff?

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