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Test Exercises to improve communication in difficult situations

QUESTION 1: WHICH OF THE FOLLOWING STATEMENTS IS CORRECT ABOUT EXERCISES TO IMPROVE COMMUNICATION IN DIFFICULT SITUATIONS?

QUESTION 2: WHAT SHOULD BE DONE TO IMPROVE COMMUNICATION IN DIFFICULT SITUATIONS ACCORDING TO THE TEXT?

QUESTION 3: WHAT IS ONE OF THE STEPS TO PRACTICE ASSERTIVE COMMUNICATION IN DIFFICULT SITUATIONS?

QUESTION 4: WHAT IS ONE OF THE STEPS TO PRACTICE CONFLICT RESOLUTION ACCORDING TO THE TEXT?

QUESTION 5: WHAT IS ONE OF THE BENEFITS OF PRACTICING ACTIVE LISTENING IN DIFFICULT SITUATIONS?

QUESTION 6: WHAT IS ONE OF THE MISTAKES TO AVOID WHEN PRACTICING ASSERTIVE COMMUNICATION IN DIFFICULT SITUATIONS?

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INCORRECT QUESTIONS

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