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Test Building Rapport (Rapport building)
Agenda
QUESTION 1: What is "rapport" in the context of an interview?
A salary negotiation technique
A sense of mutual understanding and comfort (attunement)
A type of difficult question
A sales closing
QUESTION 2: What body language technique suggests interest and engagement?
Crossing your arms
Leaning slightly forward
Leaning back
To look at the ceiling
QUESTION 3: What is the effect of using the interviewer's name occasionally?
Makes the conversation more personal
Scares off the interviewer
Sounds disrespectful
Demonstrates poor memory
QUESTION 4: Why is it important to build rapport?
Because it guarantees the job
Because it shortens the interview time
Because it makes the interviewer see you as a nice person he/she could work with
Because it is mandatory
QUESTION 5: What verbal technique shows that you have been attentive to the talk?
Speak very fast
Referencing the previous conversation (e.g. "As you mentioned before...")
Using complex words
Repeating the last word
QUESTION 6: What quality is key when trying to build rapport?
Excessive flattery
Robotic imitation
Hypocrisy
Authenticity (being genuine)
7TH QUESTION: What is involved in showing empathy for the interviewer?
Putting yourself in their shoes and understanding their perspective
Feeling sorry for him
Criticizing their work
Ignoring his feelings
8TH QUESTION: What kind of smile helps create warmth?
A forced smile
A loud laugh
A serious grimace
A genuine, natural smile
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