QUESTION 1: IS IT MANDATORY TO BE REALISTIC WITH OUR CLIENTS IN COACHING SESSIONS?
QUESTION 2: WHY IS IT A DUTY TO BE REALISTIC?
QUESTION 3: DOES BEING A GOOD COACH IMPLY ACCEPTING WITHOUT CRITICISM, IF NECESSARY, THE EXPECTATIONS OF THE CLIENTS?
QUESTION 4: IS IT POSSIBLE TO REORIENT THE CUSTOMER'S EXPECTATIONS FROM A POSITIVE STANCE?
QUESTION 5: WHAT DOES KNOWING THE CLIENT'S EXPECTATIONS IMPLY FOR THE PURPOSE OF COACHING?
QUESTION 6: CAN THE COACH GUIDE HIS CLIENT IF HE DOES NOT KNOW HIS EXPECTATIONS?
QUESTION 7: IN WHICH SESSION SHOULD WE BEGIN TO INQUIRE ABOUT OUR CLIENT'S EXPECTATIONS?
QUESTION 8: ON WHAT DOES MEETING CUSTOMER EXPECTATIONS PRIMARILY DEPEND?
Please, log in to have your progress recorded. Without logging in, you will be able to take the test but your progress in the course will not be increased
