QUESTION 2: WHAT DOES "LISTENING TO THE CLIENT" MEAN FOR THE COACH?
QUESTION 3: CAN THE COACH SOLVE PROBLEMS IF HE DOES NOT LISTEN TO HIS CLIENT?
QUESTION 4: WHAT SHOULD THE CLIENT FEEL TOWARDS THE COACH IN ORDER TO TELL HIM/HER HIS/HER THOUGHTS AND EXPERIENCES?
QUESTION 5: HOW CAN WE MAKE THE CUSTOMER TRUST US?
QUESTION 6: IN WHICH SESSION DOES THE CLIENT ALREADY TRUST HIS/HER COACH?
QUESTION 7: WHAT RESOURCE CAN WE USE TO LEARN MORE ABOUT OUR CUSTOMER?
QUESTION 8: WHAT KIND OF ANSWERS SHOULD THE QUESTIONS WE ASK PROVIDE?
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