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Test Direct messaging channel design

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QUESTION 1: What is the first step in designing a mass mailing strategy?

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QUESTION 2: According to the text, what position can institutions choose in their communication?

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3rd QUESTION: What trend does the current digital ecosystem show regarding communicational tone?

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QUESTION 4: According to the text, what is the primary objective in writing issues?

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QUESTION 5: What enables discursive proximity between brand and recipient?

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6th QUESTION: What should the choice of tone be aligned with according to the text?

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7TH QUESTION: What is encouraged by establishing a consistent and warm voice?

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QUESTION 8: According to the summary, what ensures writing magnetic issues and personalizing content?

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