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Test Difficult or unfamiliar questions
Agenda
1st QUESTION: What is the most professional response when you don't know something during a talk?
Change the subject quickly
Respond with sincerity
Quote unverified data
Improvise a ballpark figure
QUESTION 2: What action should be avoided under all circumstances according to the text?
Ask for support from the audience if there are experts
Postpone the answer for a future session
Admitting that you do not have that specific piece of information
Inventing or improvising false facts
QUESTION 3: What is the effect of calmly admitting that you don't have a specific fact?
Reinforces speaker's honesty and credibility
Permanently reduces your authority
Generates ignorant arrogance
Causes the audience to lose interest immediately
4th QUESTION: What tactic does the text propose if the speaker does not know the answer?
End the talk immediately
Changing the subject without explanation
Redirect the question to the audience to leverage collective intelligence
Give a legal answer even if it is not your specialty
QUESTION 5: What is appropriate to say when the issue exceeds the technical expertise of the speaker?
That area exceeds the scope of my technical expertise
Prefer to give you any information so as not to leave you with no response
I won't respond because it's not my place
I'll search the internet during the talk and let you know
QUESTION 6: How does not knowing become a commitment to service?
Avoid responding so as not to show vulnerability
Offer a tentative figure with no basis
Commit to researching the information and sending it back afterwards
Always delegate the answer to someone else without follow-up
QUESTION 7: What is the consequence of being caught in a lie in front of an audience?
Generate only temporary doubts
Can reinforce the image of security
Allow time for research
Instantly destroying the reputation you have built
8TH QUESTION: What is the additional benefit of asking the audience for help?
Avoid any further discussion
Energizes the session and values the knowledge of the attendees
Speaker no longer needs to prepare
Reduce the credibility of the questioner
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